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Apr 09, 2025
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HIM 603 - Quality Metrics and Data Management in Health Care
3 Credit(s)
Examine numeric measures and indicators that quantifies input, output, and performance dimensions of process, products, services and overall outcomes. Examine the selection, management, and use of information and data to support key health care organization processes and action plans. Examine the collection, management and reporting of organizational-wide & departmental performance, employee and customer satisfaction. Included in the course are various tools for gathering customer data including focus groups, questionnaires, interviews and on-site visits
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